89gd Terms and Conditions

These terms and conditions apply to all users of the 89gd platform and its services. This document forms a legally binding agreement between you and 89gd.

89gd is an online gaming platform that provides casino games, slots, live games, cricket, and other gaming services for players in Bangladesh. By using the platform, you are considered to have fully accepted all of the terms below.

You are requested to read these terms and conditions, the privacy policy, and the responsible gaming policy in full before using our services. If you disagree with any part of these terms, you should stop using our platform.

89gd reserves the right to change these terms at any time. Continuing to use the platform after updated terms are published will be considered acceptance of the updated terms.

To create an account on 89gd, you must meet the following requirements:

• You must be at least 21 years of age and have the legal right to participate in online gaming.
• Each person may create only one account. Creating multiple accounts is strictly prohibited.
• All information provided at registration must be truthful, accurate, and your own. Using another person's identity is strictly prohibited.
• Your account username and password must be kept completely confidential. Sharing this information with anyone is prohibited.
• Any changes to your account details must be reported to 89gd immediately.
• For verification purposes, 89gd may request identity documents or other supporting documents, and providing them is mandatory.

As part of the account verification (KYC) process, we may request a national identity card or other government-approved identification. Withdrawals may be restricted until verification is complete.

89gd is open only to persons aged 21 or above. We follow a strict policy to protect minors from gaming. If any person creates an account using a false age, that account will be closed immediately and all deposited funds may be forfeited.

We may request relevant documents to verify age at any time. A message to parents — please be vigilant to ensure your children cannot access online gaming sites, and use appropriate parental control software.

The following rules apply to financial transactions on the 89gd platform:

Deposit Terms

• The minimum deposit amount is ৳500 (per method).
• Accepted payment methods: bKash, Nagad, and Rocket.
• When making a deposit, you must use a payment account registered in your own name. Deposits from third-party accounts are prohibited.
• Deposit processing is generally instant. For any delays, please notify the support team.
• Keep your proof of deposit (transaction ID) for your records.

Withdrawal Terms

• The minimum withdrawal amount is ৳1,000.
• Withdrawal processing is generally completed within 5 to 30 minutes.
• Withdrawals will only be processed through verified accounts.
• Withdrawals should be made to the same payment method used for the deposit.
• Withdrawals may be temporarily suspended if suspicious activity is detected.
• Withdrawals may be delayed if bonus requirements have not been met.

89gd offers various types of bonuses and promotional offers. All bonuses have their own terms and conditions which should be read carefully.

Welcome Bonus

New members can receive a 100% bonus on their first deposit of up to ৳10,000. A 20x wagering requirement applies to this bonus. This means withdrawals can only be made after placing bets totaling 20 times the bonus amount.

VIP Bonus

• Bronze: Weekly cashback of up to 0.5%.
• Silver: Weekly cashback of up to 1.0%.
• Gold: Weekly cashback of up to 1.5%.

General Bonus Terms

• A bonus may only be claimed once. If multiple accounts are used to claim a bonus, all accounts will be closed.
• Bonus funds cannot be withdrawn directly; they become withdrawable only after wagering requirements are met.
• 89gd reserves the right to change, suspend, or cancel any bonus offer at any time.
• If bonus abuse is detected, the bonus will be cancelled and the associated account may be subject to investigation.
• Some bonuses may be restricted to specific games.

The following activities are strictly prohibited on the 89gd platform:

• Attempting to gain fraudulent profit by exploiting the bonus system (bonus abuse).
• Playing games using automated software, bots, or any other technological means.
• Unauthorized access to another user's account or attempting to hack into one.
• Managing an account on behalf of a third party or selling an account.
• Exploiting technical glitches or bugs on the platform to gain an unfair advantage.
• Using the platform for money laundering or other financial crimes.
• Creating an account with false or misleading information.
• Colluding with other players to influence game outcomes.
• Engaging in obscene, threatening, or discriminatory behavior on the platform.

89gd reserves the right to suspend or permanently close any account in the following circumstances:

• If any evidence of a breach of the terms and conditions is found.
• If fraudulent or suspicious financial activity is detected.
• If evidence is found that an account was created using false or incomplete information.
• If age verification fails or there is a suspicion that the user is a minor.
• For legal reasons or upon instruction from a regulatory authority.
• At the user's own request.

Before closing an account, 89gd will generally notify the user by email; however, in cases of serious violations, the account may be closed without prior notice. Any legitimately earned balance will be returned after account closure, but funds earned from bonuses will be considered void.

89gd places responsible gaming as its highest priority. We care deeply about the well-being and financial safety of our users.

• Gaming should be for entertainment only — not as a source of income.
• Do not bet more than you can afford.
• Take regular breaks and manage your gaming time.
• Avoid the temptation to place larger bets to recover losses.

You can set deposit limits, betting limits, or a temporary break (self-exclusion) on your account through our support team. For more details, please visit our Responsible Gaming page.

89gd places the highest importance on the security of your personal information. We keep all your data secure using SSL encryption technology.

• We do not sell your personal information to third parties.
• Your information is used only for the purpose of providing services.
• In cases of legal obligation, information may be shared with relevant authorities.
• You have the right to request to view or delete your information.

For more details, please read our Privacy Policy page.

89gd provides its services on an "as-is" basis. 89gd is not liable for the following:

• Losses caused by technical issues, server downtime, or internet connection interruptions.
• Transaction delays caused by service disruptions from third-party payment providers (bKash, Nagad, Rocket).
• Losses resulting from theft of a user's account credentials or unauthorized use, where the user has not followed adequate security practices.
• Financial losses resulting from gaming — each player is solely responsible for their own decisions.
• Service disruptions caused by circumstances beyond our control.

89gd's total liability for any incident will not exceed the amount deposited by the relevant user during that month.

If a dispute arises between 89gd and a user, the following process will be followed:

• Direct Contact: First, contact our support team via 24/7 live chat or email. Most issues are resolved at this stage.
• Formal Complaint: If the support team is unable to resolve the issue, send a formal complaint with full details and evidence to [email protected].
• Review: We will aim to respond within 7 business days of receiving the complaint.
• Final Decision: The decision of 89gd will be considered final. If both parties remain unsatisfied, the matter may be resolved in accordance with the applicable laws of Bangladesh.

For disputes relating to game outcomes, 89gd's server logs will be considered the final evidence. Random Number Generator (RNG) technology is used to ensure fair play.

89gd reserves the right to change these terms and conditions at any time. For significant changes:

• Users will be notified by email before the changes take effect.
• Changes to the terms will take effect from the date they are published.
• Continuing to use the platform after any changes will be considered acceptance of the new terms.
• If you do not agree to the new terms, you may close your account at any time.

These terms and conditions are written in Bengali, and the Bengali version will always be considered the standard. In case of any conflict in a translation, the Bengali version will take precedence.