89gd Privacy Policy
Protecting your personal information is our top priority — find out how 89gd collects, uses, and safely stores your data.
This Privacy Policy ("Policy") sets out the terms governing the collection and use of information between the entity operating the 89gd platform ("we", "us") and its users ("you", "your"). By visiting or using the 89gd.cam website, you are considered to have fully agreed to the terms of this Policy. We have complete respect for your privacy and are committed to protecting your personal information.
- 1 Information We Collect
- 2 How We Collect Information
- 3 Purpose of Using Information
- 4 Data Storage and Security
- 5 Sharing Information with Third Parties
- 6 Cookies and Tracking Technologies
- 7 Your Rights
- 8 Protection of Minors
- 9 Protection of Financial Information
- 10 Changes to the Policy
- 11 Data Retention Period
- 12 Contact Us
Information We Collect
When you register and use services on the 89gd platform, we may collect the following types of personal information:
a) Identity Information
- Full name (applicable in both Bengali and English)
- Date of birth — for age verification purposes (21+ confirmation)
- National ID card or passport number (where applicable)
- Gender and nationality information
b) Contact Information
- Valid email address
- Mobile number (linked to bKash, Nagad, or Rocket account)
- Current address
c) Account Information
- Username and password (stored in encrypted form)
- Account creation date and time
- Login history and session information
d) Transaction Information
- Deposit and withdrawal amounts and dates
- Payment method used (bKash, Nagad, Rocket)
- Transaction reference number
- Gaming activity history
How We Collect Information
89gd collects your information through the following methods:
Directly Provided Information
Information you voluntarily provide during registration forms, the login process, customer service contact, and account updates is collected directly.
Automatically Collected Information
Some information is collected automatically when you use our platform, such as:
- IP address and device information
- Browser type and version
- Pages visited and links clicked
- Duration of time spent on the site
- Referral URL (where applicable)
Information Received from Third Parties
For identity verification and fraud prevention, we may in some cases receive information from approved third-party verification services.
Purpose of Using Information
89gd uses your personal information only for the following legitimate purposes:
- Account Management: To create, maintain, and manage your account.
- Identity Verification: To confirm age requirements (21+) and personal identity.
- Payment Processing: To manage deposits and withdrawals through bKash, Nagad, and Rocket.
- Customer Support: To assist our 24/7 support team in handling your inquiries and resolving issues.
- Security: To prevent fraud, money laundering, and other illegal activities.
- Legal Compliance: To comply with applicable laws and regulations.
- Service Improvement: To improve the user experience and the quality of the platform.
- Technical Troubleshooting: To identify and fix system errors.
Data Storage and Security
89gd uses the latest industry-standard technologies to protect your personal information. Our security measures are as follows:
Technical Security
- SSL/TLS encryption is used for all data transfers.
- Sensitive information such as passwords is stored with AES-256 encryption.
- Regular security audits and vulnerability assessments are conducted.
- Firewalls and intrusion detection systems are active.
- Physical security measures are maintained at our data centers.
Organizational Security
- Only authorized staff have access to the information they need.
- All staff sign confidentiality agreements.
- Regular staff training and awareness programs are conducted.
- A rapid response plan is in place for data breach situations.
Sharing Information with Third Parties
89gd does not share your personal information with third parties except in the following limited and lawful circumstances:
Approved Third Parties
- Payment Processors: Only the necessary information is shared to complete transactions through bKash, Nagad, and Rocket.
- Identity Verification Services: With approved organizations as part of the KYC (Know Your Customer) process.
- Technology Service Providers: Hosting and cloud service providers who are bound by strict confidentiality agreements with us.
- Game Software Providers: Providers such as Pragmatic Play, Spribe, JILI, and PG Soft may receive limited information to operate gaming activities.
Legal Obligations
We may be required to disclose information to authorities in the following cases:
- As part of a court order or lawful investigation.
- To comply with anti-money laundering (AML) regulations.
- To enforce laws related to the prevention of terrorist financing.
- In urgent situations to protect the rights of us or other users.
Cookies and Tracking Technologies
The 89gd website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve the quality of our services.
Cookies We Use
- Essential Cookies: Essential for the core functionality of the site — maintaining login sessions, ensuring security.
- Functional Cookies: To remember your preferences, such as language and display settings.
- Analytics Cookies: To monitor and improve site usage — these do not personally identify you.
Managing Cookies
You can control or refuse cookies by changing your browser settings. However, disabling essential cookies may affect some site functionality and you may not be able to log in properly.
We use only anonymous and aggregated data when analyzing user behavior.
Your Rights
As a customer of 89gd, you have the following rights regarding your personal information:
- Right of Access: You have the right to know what information we hold about you and to receive a copy of it.
- Right to Rectification: The right to request correction of inaccurate or incomplete information stored in your account.
- Right to Erasure: In certain circumstances you may request that your information be deleted — however, this may be limited where legal retention obligations apply.
- Right to Object to Processing: The right to object to the processing of your information for specific purposes.
- Right to Data Portability: The right to receive your information in a structured, machine-readable format.
- Right to Withdraw Consent: The right to withdraw consent from any information processing carried out on the basis of your consent.
To exercise any of the rights above, please contact our support team. We will process your request within a reasonable timeframe.
Protection of Minors
89gd provides services only to individuals aged 21 or older. We do not intentionally collect personal information from minors.
Every user must confirm their age during the registration process. If we become aware that a minor is using our platform, we will immediately close that account and delete all collected information.
If a parent or guardian believes that a minor has used our services, please contact us directly.
Protection of Financial Information
All financial transactions on our platform are handled in accordance with the highest security standards. For transactions through bKash, Nagad, and Rocket:
- We never store your mobile banking PIN or password.
- The security protocol of the relevant payment provider is followed for every transaction.
- The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000.
- Successful withdrawals are usually completed within 5-30 minutes.
- Unusual transaction activity is monitored through automated systems.
Policy Changes
89gd reserves the right to change or update this privacy policy from time to time. If there are significant changes to the policy, we will notify you in the following ways:
- A notice will be sent to your registered email.
- A notification will be displayed on the website.
- The "Last Updated" date at the top of this page will change.
If you continue using the platform after the changes, you will be considered to have agreed to the new policy. If you do not agree with the new policy, please contact our support.
Data Retention Period
We retain your personal information only for as long as necessary. In determining the retention period, we consider the following:
- While the account is active: All relevant information is retained as long as the account remains active.
- After account closure: Information required to meet legal obligations is retained for a specified period.
- Financial transaction records: Transaction records may be retained for an extended period for audit and legal purposes.
- Marketing data: Deleted after you withdraw your consent or after the specified period expires.
After the necessary time period, data is securely deleted or anonymised in a way that no individual can be identified.
Contact
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our privacy team will carefully review your matter and respond as quickly as possible.
Your Privacy, Our Commitment
89gd always places the highest importance on protecting your personal information. Through our fair play policy and SSL security, you can enjoy with peace of mind.